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SmartParcel is a Nigerian logistics technology company transforming last-mile delivery through AI-powered smart lockers that enable secure, on-your-schedule parcel pickup.
With expansion plans across twelve African cities, SmartParcel is bridging the gap between technology, convenience, and accessibility—revolutionizing how Africans receive packages safely and efficiently.

 

Client:
Smartparcel
Team
Benjamin Adeyemo - CEO & Co-Founder
Services
Social media, Website, Animation, Video and Storytelling
Timeline
8 weeks

The Challendge

Before partnering with Maxmark Agency, SmartParcel struggled with low visibility, limited media coverage, and minimal audience engagement. Although its technology was innovative, the brand message wasn’t reaching the right audiences. The company needed a compelling digital strategy that could:
  • Increase awareness of its smart-locker technology
  • Build trust and engagement across digital platforms
  • Position SmartParcel as a modern, customer-focused logistics solution
  • Attract investors and partners for its franchise expansion model

Result

Business Impact

  • +847% increase in brand visibility across digital platforms
  • 6,977 new followers built from a baseline of only 50
  • 7.1% peak engagement rate, up from 3% pre-campaign
  • 148.5K unique social reach generated organically
  • US$51,000 earned media value from 18 major news features
  • 84.6% positive sentiment maintained throughout the campaign
  • Guardian Nigeria feature spotlighted SmartParcel’s rollout plans across 12 African cities

A Strategic Communications Breakthrough

As part of our collaboration, SmartParcel worked closely with a dedicated Maxmark strategy team to build a data-driven digital communication model.
By blending creative storytelling with real-time analytics, we turned a quiet logistics startup into one of the most talked-about smart delivery brands in Africa.

For SmartParcel, we delivered:

  • A unifying campaign narrative — #SmartConnected — that turned customers into advocates
  • A bold content and video strategy emphasizing innovation, trust, and convenience
  • Data-backed engagement tracking and sentiment analysis for sustained growth
  • Proactive PR that established SmartParcel as a thought leader in logistics technology

Start amplifying your brand story with MAXMARK AGENCY

Let’s help your business achieve measurable digital transformation and visibility growth.

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